Shipping Policy
At Wovenry, every piece is carefully handcrafted before it begins its journey to you. This Shipping Policy explains how we process, prepare, and deliver your order globally.
Order Processing Time
All orders are processed within 1–5 business days. Because many items are handmade, processing time may vary depending on design complexity and material preparation.
Handcrafted jewelry requires careful finishing, polishing, and inspection before shipment.
Production Time
Each piece is individually crafted using sterling silver, natural gemstones, and artisanal techniques. Production time typically ranges from 3–15 days depending on the item.
Shipping Time
International shipping usually takes 7–21 business days depending on destination and customs processing.
Delivery time may be affected by peak seasons, holidays, or global logistics delays.
Shipping Methods
We use reliable international logistics partners to ensure safe, trackable delivery. All shipments include tracking numbers once dispatched.
Customs & Import Duties
Customers are responsible for any customs fees, import taxes, or duties applied by their country. These charges are not included in product or shipping costs.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us immediately. We will work with logistics partners to investigate and resolve the issue.
Order Modification
Orders can only be changed or canceled within 12 hours after placement. Once processing begins, modifications may not be possible.
Support
For any shipping-related questions, please contact our support team.
Email: service@wovenry.store
Website: wovenry.store