Contact Us
We are here to assist with product inquiries, order updates, shipping questions, wholesale partnerships, and general customer support. Our team strives to provide helpful and timely responses to every message we receive.
Send Us A Message
Please complete the form below with as much detail as possible so we can assist you efficiently.
Support Channels
Email Support
service@wovenry.store
Wholesale Inquiries
Partnership opportunities, retail collaborations, and bulk purchasing requests.
Order Assistance
Questions regarding shipping, tracking information, delivery status, and order modifications.
Response Times
We generally respond within 24–48 business hours. Response times may be slightly extended during holidays, peak shopping periods, or high-volume support periods.
For the fastest assistance, please include your order number and the email address used during checkout whenever possible.
Frequently Requested Support Topics
• Order tracking and delivery updates
• Shipping time estimates
• Address changes before shipment
• Product material information
• Jewelry care recommendations
• Return and refund assistance
• Wholesale partnership opportunities
• Product availability questions
Business Information
Website: wovenry.store
Email: service@wovenry.store
Wovenry specializes in handcrafted sterling silver jewelry, natural gemstones, sculptural accessories, and contemporary artisan designs inspired by natural forms and textures.
Before Contacting Support
Please review your order confirmation email, shipping confirmation email, and tracking information before submitting an inquiry. Many common questions can be answered through these updates.
If your package was recently shipped, carrier systems may require up to 48 hours before tracking events become visible.